Efeitos do Compartilhamento de Informações, Transferência de Conhecimentos e Capacidades Organizacionais na relação entre Gestão do Conhecimento e Desempenho
DOI:
https://doi.org/10.21446/scg_ufrj.v0i0.52432Keywords:
Gestão do Conhecimento, Compartilhamento de Informações, Transferência de Conhecimentos, Capacidades Organizacionais, Desempenho Organizacional.Abstract
A pesquisa investiga os efeitos do compartilhamento de informação, da transferência de conhecimentos e de capacidades organizacionais (absortiva, aprendizagem organizacional e inovação) na relação entre adoção de práticas de gestão do conhecimento e desempenho organizacional junto a 105 gerentes de produção de indústrias automotivas que operam no Brasil. A pesquisa possui abordagem quantitativa, caracterizada como descritiva e realizada por meio de levantamento. Os resultados revelam que a adoção de práticas de gestão do conhecimento, o compartilhamento de informações e a transferência de conhecimentos são antecedentes do desenvolvimento das capacidades organizacionais e tais capacidades potencializam o desempenho organizacional. Esses achados permitem inferir que a adoção de práticas de gestão do conhecimento chave da empresa contribuem para que ocorra a partilha de informações privadas da área de responsabilidade de subordinados aos seus superiores, o que resulta em maiores níveis de disponibilidade e utilização de diferentes meios para a transferência de conhecimentos entre funcionários. Nessas condições, estas empresas estão mais propensas a desenvolver a capacidade de adquirir, assimilar, aplicar e aprender com os conhecimentos e experiências que percorrem na empresa, utilizando-os para a criação de ideias inovadoras para seus produtos, processos e serviços, o que impacta positivamente o desempenho. Os resultados revelam contribuições importantes para as indústrias automotivas, ao evidenciar que para facilitar o compartilhamento de conhecimentos e informações, os gestores podem nutrir uma cultura organizacional que vise atividades de compartilhamento e transferência de conhecimentos que promovam as capacidades organizacionais analisadas, visto que tais práticas, quando incorporadas nas organizações, promovem o desempenho organizacional.References
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